This online shop provides secure shopping.
The Käufersiegel trust mark certification confirms among others the compliance with consumer protection criteria.
This online shop reimburses your purchase price in case of non-delivery of products or non-fulfillment of service, regardless how high the price is.
This service is free of charge.
The criteria for awarding the Käufersiegel trust mark take national regulations that are relevant for Internet trade as well as the implementation of European consumer laws into account.
In the certification process, we examine the compliance with data protection requirements, the transparency of price and shipping cost information and the fulfillment of all prescribed information requirements of further Internet sales in the online shop.
https://koi-company.de/ has complied with all of the quality criteria and is Käufersiegel certified. You are buying from a legally sound and reliable online shop.
Do you have reasons for complaint? We will get in touch with the certified trader to find a common solution. to complaint form
To protect you as a buyer, https://koi-company.de/ have committed themselves to offer at least one payment method with customer protection that reimburses your purchase price in case of non-delivery of products or non-fulfillment of service.
https://koi-company.de/ offers the following payment method(s) with buyer protection:
When paying with Klarna invoice, the goods will be delivered before you pay.
Terms of the purchase price protection result from the Allgemeinen Käuferschutzbedingungen of Deutsche Handelsbank.
If you are interested in the Käufersiegel Certificate for your online shop, we would gladly advise you on the requirements and conditions.
Simply get in touch with us using the contact information provided. We look forward to hearing from you.
German point-of-contact: Händlerbund Management AG
| Telephone: | +49 341 - 92 65 90 Mo. - Fr. 8.30am - 7pm |
| Fax: | +49 341 - 26 18 0687 |
| Email: | info@kaeufersiegel.de |
