Certified Safety

This online shop provides secure shopping.
The Käufersiegel trust mark certification confirms among others the compliance with consumer protection criteria.

Purchase Price Protection

This online shop reimburses your purchase price in case of non-delivery of products or non-fulfillment of service, regardless how high the price is.
This service is free of charge.

Transparency

Genuine shop ratings ensure transparency. They are your guidance for assessing the quality of an online shop, particularly regarding the goods offered, shipping costs, delivery time and customer service.

The online shop has met all of the quality criteria required for certification.

Status
Valid from Wednesday, 1. July 2020

Period of Validity Wednesday, 1. July 2020 to Friday, 30. June 2023
About Us

Legal website operator identification:

Protrading GmbH
Represented by the general manager Hans Ledl, Philipp Ledl
Innerroid 14
5204 Straßwalchen
Austria
Telephone:  +4366475345494
E-Mail: info@whyat-fashion.com

VAT No.: ATU 67819612
listed in the commercial register of the local court Salzburg
Commercial register number - Part B of the commercial register - 391986a


Company’s complaints office:
WHYAT-Fashion Store
Strauchgasse 1-3
1010 Wien
Beschwerden und Anliegen bitte immer an folgende Adresse einreichen: info@whyat-fashion.com


Responsible for the contents as per § 18 paragraph 2 of the MStV:
Herr Hans Ledl
Innerroid 14
5204 Straßwalchen
Österreich




competent supervisory authority for audiovisual media services:

We are neither willing nor obliged to participate in dispute resolution proceedings before consumer arbitration boards.

We make use of the following extra-judicial complaints and appeals procedures:

Österreichisches Institut für angewandte Telekommunikation (ÖIAT)
Ungargasse 64-66/3/404
1030 Wien
Österreich

Link to the entry requirements: https://www.ombudsstelle.at/


We are a member of the initiative „FairCommerce“ since 01.10.2019.
For more information, see: 
www.haendlerbund.de/faircommerce.


Certified Online Shop

The criteria for awarding the Käufersiegel trust mark take national regulations that are relevant for Internet trade as well as the implementation of European consumer laws into account.

In the certification process, we examine the compliance with data protection requirements, the transparency of price and shipping cost information and the fulfillment of all prescribed information requirements of further Internet sales in the online shop.

www.whyat.com has complied with all of the quality criteria and is Käufersiegel certified. You are buying from a legally sound and reliable online shop.

Complaint form

Do you have reasons for complaint? We will get in touch with the certified trader to find a common solution. to complaint form

Käufersiegel creates trust online:

  • Shop safely in a tested and certified online shop
  • Compliance with certification criteria
  • Purchase price protection with selected payment providers
  • Transparency through shop ratings

Purchase Price Protection

To protect you as a buyer, www.whyat.com have committed themselves to offer at least one payment method with customer protection that reimburses your purchase price in case of non-delivery of products or non-fulfillment of service.

www.whyat.com offers the following payment method(s) with buyer protection:

Purchase price protection for a secure shopping experience:

  • Protect your purchase price in the case of goods not being delivered without any limitations on the amount
  • At no extra cost
  • Certified online shops commit to offering selected payment methods with buyer protection
  • The conditions and implementation of purchase price protection are the result of the buyer protection guidelines of the relevant service provider

Transparency through shop ratings

Was the delivery punctual, the service perfect, and the item as described?

When you next shop online, trust the judgment of other buyers and use the guidance while shopping online. You can enjoy the feeling of shopping safely online with genuine customer ratings.

Genuine ratings for more confidence

  • Transparency through shop ratings
  • Your online guidance
  • Trust other buyers

Information for interested online retailers

If you are interested in the Käufersiegel Certificate for your online shop, we would gladly advise you on the requirements and conditions.

Simply get in touch with us using the contact information provided. We look forward to hearing from you.

Your contact for building trust on the internet:

German point-of-contact: Händlerbund Management AG

Telephone: +49 341 - 92 65 90
Mo. - Fr. 8.30am - 7pm
Fax: +49 341 - 26 18 0687
Email: info@kaeufersiegel.de